Alarm Call Centres
for Lift Alarm Calls

CAMPUS ALARM CENTRES
Take control of your lift alarm calls in-house

Telegärtner Elektronik alarm call centres are characterized by particularly convenient operation and extensive special functions. In addition to receiving and visualizing lift alarm calls, alarm tracking can be documented and routine calls can be monitored.

Features

  • Routine call support
    Possible as an automatic message from the alarm call device or as a response triggered by the alarm call centre
  • Versatile processing
    Handles alarm calls, visual alarm calls and a wide range of technical messages

Telegärtner Elektronik Alarm Call Centres

Our alarm call centres enable the compliant reception, handling and management of lift alarm calls directly within your organisation for example through a permanently staffed control room. Use as a backup centre or for time controlled redirection of alarm calls is also possible.

This in house handling of all lift alarm calls is what we refer to as a Campus Alarm Centre. The norm compliant campus solution includes an alarm call centre tailored for operators managing a larger number of lifts on a shared site such as universities, hospitals, industrial campuses, parking facilities, hotel complexes and more.

This alarm call solution is designed so that connections to external service providers are not required.

You would like to receive your lift alarm calls in house and need an alarm call centre
Contact us we will be happy to advise you.

Get in touch

Your Benefits

  • Permanently staffed alarm call reception operated internally for campuses and large facility operators
  • Compliance with EN 81 28, EN 81 70 and related standards
  • Time controlled call forwarding including external redirection if required
  • Flexible networking via existing telephone lines or mobile network connectivity even between buildings
  • One time investment in an in house alarm call centre
  • Cost reduction by avoiding monthly external service fees such as outsourced alarm call centres or SIM card costs

Additional Services

  • Manufacturer hotline with experienced specialists
  • 100% quality control every device is tested before delivery
  • Long term support and spare parts availability
  • Type tested by TÜV Austria
  • Compliance with EN 81 28 for lift alarm calls
  • Engineered in Germany
  • Made in Crailsheim

Products Overview

  • NRZ 120
    Compact alarm call centre with USB connection ideal for smaller systems
  • NRZ 121
    19 inch rack mountable device with network connection suitable for larger installations

Technical Highlights

  • Compatibility
    Supports P100 and Telegärtner protocols
  • Integration
    Easy connection to existing IT infrastructures via Ethernet or USB
  • Software
    Uses NESL receiver software for intuitive operation and documentation

Benefits

  • Independence
    Direct reception and processing of alarm calls by your own personnel
  • Flexibility
    Can be used as a primary centre, backup centre or via time controlled routing
  • Fast response times
    Direct communication enables fast and efficient assistance

Need expert advice?

+49 7951 488-5656

sales@tge-gruppe.de

Need expert advice?

Get in touch!
We look forward to your call or email.

Tel. +49 7951 488-5656

Email: sales@tge-gruppe.de

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